Oct 24, 2024
Current Issue | Dealer Headlines | Fixed Operations
Penske expands service-scheduling AI pilot nationally
Penske Automotive Group's artificial intelligence platform to improve customer service and increase service and parts revenue is expanding across the auto retailer's dealerships nationwide.
Oct 24, 2024
Current Issue | Dealer Headlines | Retail
Used-vehicle power players Carvana, CarMax see AI uses in inspections, appraisals and more
Used-vehicle sales giants are among auto retailers assessing and expanding applications of artificial intelligence.
Oct 23, 2024
Current Issue | Dealer Headlines
Advanced driver-assistance systems could become $307 billion market by 2035, report says
Revenue from advanced driver-assist systems is expected to surge from just $1.7 billion in 2023, according to a report by Oliver Wyman Forum. The firm also expects massive revenue growth in EV charging services.
Oct 23, 2024
Current Issue | Dealer Headlines
Ford Bronco sales slide unconcerning to dealers after 2 years of markups
U.S. sales of the Bronco SUV are down 16 percent this year, but dealers and analysts say it's a function of supply and demand finally normalizing. Accessories and other add-ons remain lucrative.
Oct 23, 2024
While one firm is betting on AI's use to price dealerships, some industry experts question its ability to overcome subjective elements of dealership valuations.
Oct 23, 2024
A recall-related stop-sale in the third quarter flipped BMW brand's 3.1 percent first-half sales increase into a 0.2 percent decline after nine months.