September 14th & 22nd In West Trenton, NJ
AFIP Workshop & Exam Classes
NJ CAR’s AFIP Certification Workshop and Exam provides the necessary tools and education required to achieve the designation of a Certified Professional in Financial Services (CPFS). All attendees will be trained in federal and State compliance, and will be required to pass an exam to become certified by the Association of F&I Professionals (AFIP). This certification is highly recommended by NADA and most automobile manufacturers.
THURSDAY, SEPTEMBER 14, 2017
This live AFIP Prep for Exam Workshop will cover all the information needed to pass the AFIP Certification Exam. It is the “SAT Prep” for the AFIP Exam. The Workshop begins at 9:30 AM and ends at 3:30 PM on Thursday, September 14, 2017 at NJ CAR Headquarters (856 River Road, Trenton, NJ 08628).
FRIDAY, SEPTEMBER 22, 2017
The AFIP Certification Exam will be proctored and will include a two-hour review session prior to the Exam. The review begins at 9:30 AM and ends at 3:30 PM on Friday, September 22, 2017 at NJ CAR Headquarters (856 River Road, Trenton, NJ 08628).
The cost of the two classes (both required) is $399 per person for NJ CAR Dealer Members, plus the cost of the AFIP study materials.
September 15, 2017
BDC Sales Workshop With Mark Rodriguez
NJ CAR will be hosting a BDC Sales Workshop on Friday, September 15, 2017, at the DoubleTree Hilton in Eatontown, NJ (700 Hope Road, Eatontown, NJ 07724 Exit 105 off the Garden State Parkway). The Workshop will run from 9:30 AM until 3:30 PM and costs only $229 per person for NJ CAR Dealer Members.
This Workshop explains the phone strategies that will get better results from your BDC. This Workshop will turn your BDC around, invigorating your people, engaging your teams, and doubling their production. Learn what to say, how to say it, why to say it that way, and most importantly, what the client hears. This technique training is also coupled with LIVE phone calls.
• Handle inbound calls for both new and preowned cars;
• Navigate around sales call rebuttals and objections;
• Convert Internet leads into appointments that show;
• Control the direction of a call;
• Leave effective voicemail messages that get responses;
• Connect with millennial shoppers; and
• Deal with customer’s intent on over-the-phone pricing.
October 16-18, 2017 In Ewing
NJ CAR Motor Vehicle Title Clerk Training
Individuals who successfully complete the NJ CAR Motor Vehicle Title Clerk Certification Program will have a working knowledge of New Jersey Motor Vehicle documents and procedures. Although the course has been designed for New Jersey Title Clerks, the Program is extremely valuable to Office Managers, Controllers, and anyone else who provides support to the Title Clerk position. The course curriculum is based on NJ CAR’s Motor Vehicle Training & Reference Manual. Individuals who attend the entire Program and complete testing receive NJ CAR’s Certification. Topics covered include:
? New Jersey Identification Information;
? General Title Procedures;
? Lien Information and Select Title Transactions;
? Corrections and Centrally-Processed Transactions;
? Power of Attorney Forms;
? Odometer Disclosure;
? Special Plates;
? Dealer Temporary Tags;
? Preparation of Documents;
? New Jersey Sales & Use Tax; and
? Business License Services and New Jersey Motor Vehicle Fees.
The Motor Vehicle Title Clerk Certification Program will be held each day from 8:30 AM until 4 PM (breakfast, lunch and refreshments will be provided). The course will be held October 16-18, 2017 at NJ CAR Headquarters (856 River Road, Ewing, NJ 08638). The three-day Program costs only $449 per person and includes all required materials (including a copy of the most recent NJ CAR Motor Vehicle Training & Reference Manual).
REGISTERING FOR NJ CAR ACADEMY TRAINING IS EASY
To register for any NJ CAR ACADEMY class, please visit the NJ CAR ACADEMY page under the Education drop-down menu on the NJ CAR website (http://www.njcar.org). For your convenience, Registration Forms for all advertised classes have also been attached to this NewsLetter. If you have any questions, please contact NJ CAR Director of Communications, Brian Hughes, (609.883.5056, Ext. 315; firstname.lastname@example.org).