November 11, 2016Creating & Maintaining a Harassment-Free,Culturally-Diverse Workplace
With renewed focus on sexual harassment in the workplace, it is very timely for NJ CAR to offer a Seminar focused on maintaining and fostering a harassment-free, culturally-diverse workplace. Many insurance companies require harassment training, both to avoid situations in the workplace AND to properly handle harassment complaints. This Seminar will instruct participants on what groups and/or categories of individuals are protected under federal and State laws, what types of harassments exist, who can be responsible for engaging in harassing conduct and how to avoid risky behavior. Topics covered in this Seminar will include:
•Best practices for reporting harassment or discrimination, and how to respond to inappropriate behavior to protect your dealership and avoid costly litigation. •An opportunity to “test” the information provided with a number of real-life hypotheticals, scenarios, true and false questions that will be reviewed as a group. •Address issues of cultural diversity and sensitivity, which focus on workplace conduct and have a drastic effect on workplace morale and employee productivity.
The Seminar costs $199 per person (NJ CAR Dealer Members) and will be held from 9:30 AM until 12:30 PM on Friday, November 11, 2016 at the offices of Genova Burns (494 Broad Street, Newark, NJ 07102). Refreshments and all course materials are included in the registration fee.
November 15, 2016Sales Manager Workshop
This management course is designed to share techniques on working with your sales team. Topics covered will include:
?Gain a Firm Commitment and Maximize Gross Profit.?Proven Strategies for Serving Up the First Pencil.?ECOA – NADA Finance Policy & Sales Compliance.?Set the Stage for an Effective Negotiation Process that Results in Overall Higher Total Customer Yield.?Train the Trainer – Effective Sales Meetings.
The Workshop costs $229 per person (NJ CAR Dealer Members) and will be held from 9:30 AM until 3:30 PM on Tuesday, November 15, 2016 at the DoubleTree Hilton (700 Hope Road, Eatontown, NJ 07724). Lunch, refreshments and all course materials are included in the registration fee.
November 28, 2016Wage & Hour And Compensation Issues ForAutomotive Retailers WEBINAR
This Webinar, presented by Patrick Cox, Esq., NJ CAR Director of Legal & Regulatory Affairs, will focus on the change to the “white collar” overtime exemptions. The change is due to take effect December 1, 2016. This Webinar will review which dealership employees will be affected by the change and, just as importantly, which employees WILL NOT be subject to the increase in the minimum pay requirement to $913 per week to be exempt from overtime.
In addition, Patrick will review the exempt status of service writers after the U.S. Supreme Court decision in Encino Motors v. Navarro, 579 U.S. ___, 135 S. Ct. 1538 (2016).
The Webinar costs $69 per person (NJ CAR Dealer Members) and will be held from 11 AM until 12 NOON on Monday, November 28, 2016. Upon receipt of registration form and payment, participants will receive an email with information on how to access the Webinar.
December 8-9, 2016AFIP Certified Sales Executive 2-Day Boot Camp
In a continuing effort to affect a seamless vehicle sales and funding process, the AFIP CERTIFIED SALES EXECUTIVE Program has been added to the current roster of regulation competency offerings. It joins the recently released Sales Professional Consumer Regulation Certificate.
The Program differs from the F&I-oriented material by giving added emphasis to those elements of the purchase process impacted by “desk” and sales managers. Sales Executives attend an instructional module addressing the State and federal regulations and best-practices that are appropriate to quoting payments and other position-specific practices on the first day of training.
The State and federal law exam prep review that is conducted on the second day of the 2-Day Boot Camp will include the core instructional material and the specialized Sales Executive material. Attendees will complete a special 150-question final exam. Those who pass the exam and become certified will receive a special framed diploma.
David Robertson, long time Executive Director of the Association of Finance & Insurance Professions (AFIP), will be conducting the training for those attending the 2 Day Boot Camp on December 8-9, at NJ CAR Headquarters.
The Sales Executive Boot Camp costs $399 per person (NJ CAR Dealer Members), and will be held from 9:30 AM until 3:30 PM on Thursday, December 8 and Friday, December 9 at NJ CAR Headquarters (856 River Road, Ewing, NJ 08628). Lunch and refreshments are included in the registration.
The cost for AFIP Certification (including study materials) is $795 (a requirement for the Boot Camp) can be purchased through NJ CAR.
December 14-15, 2016(Rescheduled From November 17-18, 2016)2-Day F&I Manager Boot Camp
This 2-Day Boot Camp is structured for both seasoned F&I professionals and new hires. The Boot Camp will address integrity and profitability of F&I, as well as how compliance impacts F&I Sales. It will also focus on Menu Selling including: proper menu presentation, upsell of products and handling objections. Your manager will return to your dealership with result-orientated ideas to maximize F&I income for your dealership.
The Boot Camp costs $399 per person (NJ CAR Dealer Members) and will be held from 9:30 AM until 3:30 PM on Wednesday, December 14 and Thursday, December 15, 2016 at NJ CAR Headquarters (856 River Road, West Trenton, NJ 08628). A Continental breakfast, lunch, refreshments and all course materials are included in the registration fee.
Registering For NJ CAR ACADEMY Classes Is Easy
To register for any NJ CAR ACADEMY classes, please visit the NJ CAR ACADEMY page under the Education drop-down menu on the NJ CAR Website (http://www.njcar.org). For your convenience, Registration Forms have also been attached to this NewsLetter.
NOTE: If the subject matter interests you, but the date and/or location are not convenient, please send a quick email to Brian Hughes, NJ CAR Director of Communications, at [email protected]. If we find there is interest in a topic in a particular part of the State, we will look at scheduling additional sessions.