NJ CAR Motor Vehicle Title Clerk
Certification Series Returns In April
April 10-12, 2013 In Ewing & April 22-24, 2013 In Edison
NJ CAR is proud to announce the return of its VERY popular and informative Motor Vehicle Title Clerk Certification Series in April. Due to the overwhelming response for our classes, we encourage those interested in attending to register quickly.Individuals who successfully complete this Program will have a full, working knowledge of NewJersey Motor Vehicle documents and procedures. Although the Seminar has been designed for NewJersey Title Clerks, the Program is extremely valuable to Office Managers, Controllers and anyone else who provides support to the Title Clerk position in your dealership.Topics covered include:? New Jersey Identification Information ? Special Plates? General Title Procedures ? Dealer Temporary Tags? Lien Information and Select Title Transactions ? Preparation of Documents? Corrections and Centrally Processed Transactions
?New Jersey Sales & Use Tax? Power of Attorney Forms ? Business License Services? Odometer Disclosure ? New Jersey Motor Vehicle Fees? RegistrationsThe Motor Vehicle Title Clerk Certification Program will be held each day from 8:30a.m. until 4p.m. (breakfast and lunch will be provided). The class will be held April 10-12, 2013 at NJCAR Headquarters (856 River Road, Ewing, NJ 08628) AND April 22-24, 2013 at The Mironov Group, LLC (2025 Lincoln Highway, 3rd Floor, Edison, NJ 08817). The three-day Program costs only $449 and includes all required materials (including the NJCAR Motor Vehicle Training & Reference Manual).You can register for this (or any NJ CAR Academy) Seminar online at the NJ CAR Academy Page (http://www.njcar.org/njcarAcademy/dsp_trainingSchedule.cfm) under EDUCATION on the public side of the Coalition’s website (www.njcar.org). Simply select the Seminar you are interested in and complete and submit the Registration Form available at the bottom of the course-specific page. We have also attached a Registration Form to this NewsLetter for your convenience.
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How To Master The Art Of Service Management
April 11, 2013
Every dealership can benefit from learning about new service management strategies, business analytics and best practices that increase performance and profitability immediately! Join Michael Roppo, of The Mironov Group, on April 11, 2013 and you will learn how to: handle more service business, identify value-added service questions that drive more business and manage customer expectations. You will also learn processes that increase business, little details that pay big money, how to attract new customers, what customers are willing to pay for, drivers of extreme profitability, and the most critical areas of service. Service and Parts Directors/Managers won’t want to miss this Seminar!The Seminar will be held from 9:30 a.m. until 1 p.m. at The Mironov Group (2025 Lincoln Highway, Suite 300, Edison, NJ 08817). The cost of the seminar is $189 per person for NJ CAR Dealer Members.You can register for this (or any NJ CAR Academy) Seminar online at the NJ CAR Academy Page (http://www.njcar.org/njcarAcademy/dsp_trainingSchedule.cfm) under EDUCATION on the public side of the Coalition’s website (www.njcar.org). Simply select the Seminar you are interested in and complete and submit the Registration Form available at the bottom of the course-specific page. We have also attached a Registration Form to this NewsLetter, for your convenience.
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DOT Hazardous Material Certification Training
April 24, 2013
Is it time to renew your Service Technician’s New Jersey Department Of Transportation (NJDOT) HazMat Certification? The federal Hazardous Materials (HazMat) Law was developed to protect against the risks to life, property and the environment, which are inherent in the transportation of hazardous materials. HazMat training is required by the DOT for any employee responsible for the shipping of hazardous materials.Employers are also required to maintain documentation relative to the training and provide refresher training every three years. In most instances, automobile dealerships ship and receive hazardous materials making them subject to the regulations. Many vehicle manufacturers also require that dealers provide training documentation.NJ CAR, in conjunction with Environmental Compliance Monitoring (ECM), has prepared a HazMat Training Program that includes topics, such as: general awareness and familiarization, function-specific criteria, security and safety. This training course will satisfy both initial and three-year refresher DOT training requirements for a HazMat employer.The Seminar will be held from 9:30 a.m. until 1 p.m. at NJ CAR Headquarters (856 River Road, West Trenton, NJ 08628). The cost of the Seminar is $189 per person for NJCAR Dealer Members.You can register for this (or any NJ CAR Academy) Seminar online at the NJ CAR Academy Page (http://www.njcar.org/njcarAcademy/dsp_trainingSchedule.cfm) under EDUCATION on the public side of the Coalition’s website (www.njcar.org). Simply select the Seminar you are interested in and complete and submit the Registration Form available at the bottom of the course-specific page. We have also attached a Registration Form to this NewsLetter for your convenience.
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Road To The Sale – 2-Day Sales Workshop
May 8-9, 2013
This 2-day class will establish a comprehensive sales process for salespeople that are new to the automotive retail business. It will also serve as an excellent refresher for veteran salespeople who may be stuck in a rut. Attendees will learn best practice sales techniques that follow a logical sequence from greeting to closing and follow-up. The class is highly interactive and salespeople will return to the dealership prepared to implement their new skills immediately.Ken Carlson, with 28 years of retail automotive experience, will lead this two-day seminar. Don’t miss this excellent opportunity to re-energize the sales staff! Sales Professionals with less than two (2) years of experience, Sales Managers and General Sales Managers won’t want to miss this seminar.The Seminar will be held from 9:30 a.m. until 3:30 p.m. each day at NJ CAR Headquarters (856 River Road, West Trenton, NJ 08628). The cost of the Seminar is $399 per person for NJCAR Dealer Members.You can register for this (or any NJ CAR Academy) Seminar online at the NJ CAR Academy Page (http://www.njcar.org/njcarAcademy/dsp_trainingSchedule.cfm) under EDUCATION on the public side of the Coalition’s website (www.njcar.org). Simply select the Seminar you are interested in and complete and submit the Registration Form available at the bottom of the course-specific page. We have also attached a Registration Form to this NewsLetter for your convenience.
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Transaction Document Compliance Training
(Formerly Legal Forms Matrix & Compliance Issues)
May 16, 2013
The confusing array of State and federal laws that govern the automotive industry grows each year, and still the regulators and legislators propose more. This Seminar reviews the compliance requirements for every type of transaction (new or used, sale or lease, cash or finance).One size doesn’t fit all, but NJ CAR’s Transaction Compliance Matrix details which forms and documents are required or recommended for each type of deal. New forms will also be introduced covering vehicle history reports, prior use and damage disclosures, and finance contingency agreements.NJ CAR’s Patrick Cox will be joined by Sue Sbarro, Director of NJ CAR Motor Vehicle Operations, who will also review the most commonly asked questions regarding Motor Vehicle transactions. All General Managers, Finance Managers and Controllers won’t want to miss this Seminar.The Seminar will be held from 9:30 a.m. until 1 p.m at NJ CAR Headquarters (856 River Road, West Trenton, NJ 08628). The cost of the Seminar is $189 per person for NJCAR Dealer Members.You can register for this (or any NJ CAR Academy) Seminar online at the NJ CAR Academy Page (http://www.njcar.org/njcarAcademy/dsp_trainingSchedule.cfm) under EDUCATION on the public side of the Coalition’s website (www.njcar.org). Simply select the Seminar you are interested in and complete and submit the Registration Form available at the bottom of the course-specific page. We have also attached a Registration Form to this NewsLetter for your convenience.