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Audi offers shoppers 7 days of free car rentals

Customers who buy or lease a 2019 or newer vehicle will receive seven complimentary days of rental service via SilverCar by Audi.

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CDK settles Cox Automotive lawsuit, reports quarterly net loss

Terms of the settlement weren't disclosed. CDK recorded a $90 million accrual for litigation in the quarter, part of which included the Cox resolution and the rest a reserve for remaining cases.

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VW Credit, Citizens One Auto Finance, top J.D. Power dealer study of financing appeal

J.D. Power's latest U.S. Dealer Financing Satisfaction study found experienced and empowered credit and sales personnel at lenders are becoming key to the success of an automotive finance operation. Volkswagen Credit repeated as top mass-market captive in the annual study.

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A used-vehicle retailer taps data to aid subprime consumers

Franchised retailers considering bringing auto insurance in-house should take note of those using data to keep offerings affordable.

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Former NIADA President Andrew Gabler indicted on fraud charges

Gabler, who owned Lakeside Chevrolet-Buick in Erie County, Pa., and a former finance manager at the dealership were accused of reporting bogus sales and failing to repay the floorplan provider.

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Lithia, Asbury focus on finance options

Public dealership group Lithia Motors relies on specialized finance agents to help customers stay in the market, while rival Asbury Automotive launched an online loan marketplace to expand customer finance offerings.

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Group 1 Automotive donates $200,000 to El Paso shooting victims fund

The donation was among the largest of more than 3,600 to the El Paso Victims Relief Fund, which now totals $1.9 million.

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Dealer misdeeds top consumer complaint survey

Among the most egregious complaints leveled against auto dealers: a Massachusetts man with a cognitive disability was sold two vehicles when he wanted just one.

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From cookies and call centers to reconditioning

Hugh Hathcock, who founded customer relationship management vendor ELEAD1ONE in 1999 and sold it in September for more than a half billion dollars to CDK, is by no means finished with his work.

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After 10 months, no buyer for Cars.com

The no-sale left investors scratching their heads, one analyst said. And it sent Cars.com's stock plummeting.

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