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Dealer Headlines
Economic impact of UAW strike balloons

By the end of last week, some 150,000 workers either had been laid off or had their pay reduced, a consulting firm said. Most of those affected don't even work for GM.

... more 
Tokyo auto show preview

A dearth of participating foreign brands means the Japanese automakers will have to step up their game.

... more 
End of an era at Renault-Nissan

With Thierry Bollore's ouster at Renault and new leaders taking the helm at Nissan, Carlos Ghosn's imprint on the alliance is quickly disappearing.

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Working poor drivers struggle to find affordable old used cars

The seeds of the problem are buried deep in the financial crisis, when in the midst of the worst economic downturn since the Great Depression, automakers slashed production. A decade later, that has made a relative rarity of used 10-year-old vehicles that are typically more affordable for low-wage earners.

... more 
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Automotive News Current Issue Articles
Sink profits into upgrades? Some dealers cringe

While dealerships have posted some of their biggest profits ever in recent years, many dealers are reluctant to spend on expensive building projects unless a store is too small or otherwise in obvious need of refreshing.

... more 
For Earl Stewart, the customer comes first, but everyone else is catching on

Earl Stewart Toyota has made a name for itself by openly eschewing deceptive practices that have given car dealerships a bad name. But as more and more rival dealers change their ways, the family fears its edge may be lost.

... more 
New GM: ?I would never leave this place'

A LaFontaine Automotive Group dealership general manager's climb up the company's ladder began with a neighborly chat with group founder Mike LaFontaine.

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Brothers make sure construction of showy new store doesn't disrupt business

Rising up on a busy stretch of Peachtree Industrial Boulevard in the inner-ring Atlanta suburb of Chamblee is the new home of Hennessy Ford-Lincoln Atlanta. There was no arguing that it needed to happen.

... more 
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Mobility Report
Sink profits into upgrades? Some dealers cringe

While dealerships have posted some of their biggest profits ever in recent years, many dealers are reluctant to spend on expensive building projects unless a store is too small or otherwise in obvious need of refreshing.

... more 
For Earl Stewart, the customer comes first, but everyone else is catching on

Earl Stewart Toyota has made a name for itself by openly eschewing deceptive practices that have given car dealerships a bad name. But as more and more rival dealers change their ways, the family fears its edge may be lost.

... more 
New GM: ?I would never leave this place'

A LaFontaine Automotive Group dealership general manager's climb up the company's ladder began with a neighborly chat with group founder Mike LaFontaine.

... more 
Brothers make sure construction of showy new store doesn't disrupt business

Rising up on a busy stretch of Peachtree Industrial Boulevard in the inner-ring Atlanta suburb of Chamblee is the new home of Hennessy Ford-Lincoln Atlanta. There was no arguing that it needed to happen.

... more 
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Finance and Insurance News
Working poor drivers struggle to find affordable old used cars

The seeds of the problem are buried deep in the financial crisis, when in the midst of the worst economic downturn since the Great Depression, automakers slashed production. A decade later, that has made a relative rarity of used 10-year-old vehicles that are typically more affordable for low-wage earners.

... more 
Synthetic identity fraud slows in auto lending, TransUnion says

Finance companies that are increasingly adopting anti-fraud products are slowly reducing the rate of new fraudulent loans.

... more 
Moving F&I online pushes software, product providers to web

F&I software companies are partnering up, while F&I product companies are exploring ways to provide consumer-facing content for the first time.

... more 
Fraud tools keep tabs on mobile devices, laptops

As mobile devices increasingly become launching points for auto lending, software and other means to detect and monitor fraud are keeping pace with changing customer tools.

... more 
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Fixed Operations News
Event unites aspiring techs with dealerships

As Hellcat Challengers and Chargers roared nearby during the Roadkill Nights Powered by Dodge event this month, aspiring service technicians who could one day find themselves working on those very vehicles for a living were networking with dealerships in need of fresh talent.

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Gile family selling dealerships to help other stores navigate changing business

The owners of two successful stores in Cleveland Heights, Ohio, soon will be concentrating their efforts on a new endeavor: Motorcars Consulting.

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Parts costs, tariffs can diverge

It's hard to determine the impact on a dealership service department's bottom line of the Trump administration's tariffs on auto parts imports.

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Survey: 3 out of 4 vehicle owners prefer dealership service

Retention of service customers is a key measure of a dealership's fixed ops performance.

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New study offers blueprint for dealership fixed ops staffing success

A new report offers hope for dealers facing service tech shortages, but only if dealerships are prepared to change the way they treat their employees.

... more 
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Retail News
Sink profits into upgrades? Some dealers cringe

While dealerships have posted some of their biggest profits ever in recent years, many dealers are reluctant to spend on expensive building projects unless a store is too small or otherwise in obvious need of refreshing.

... more 
For Earl Stewart, the customer comes first, but everyone else is catching on

Earl Stewart Toyota has made a name for itself by openly eschewing deceptive practices that have given car dealerships a bad name. But as more and more rival dealers change their ways, the family fears its edge may be lost.

... more 
New GM: ?I would never leave this place'

A LaFontaine Automotive Group dealership general manager's climb up the company's ladder began with a neighborly chat with group founder Mike LaFontaine.

... more 
Brothers make sure construction of showy new store doesn't disrupt business

Rising up on a busy stretch of Peachtree Industrial Boulevard in the inner-ring Atlanta suburb of Chamblee is the new home of Hennessy Ford-Lincoln Atlanta. There was no arguing that it needed to happen.

... more 
The guiding light, across 17 stores

As corporate controller, Marissa Hunt oversees compliance, accounting and human resources, but she also has a seat at the table as the LaFontaine Automotive Group hones its vision and considers acquisitions.

... more 
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